Au can't work

A question from an FPGA newbie:
I recently bought Alchitry Au broed , I finish the code and also produce the .bin_file in Vivado next I work the alchitry-loader 1.2.7 and alchitry-loader 1.2.5. The bad news is here . I can’t detect an Alchitry Au .So who can give me some idea.
Computer version:Win 11

Does the board show up in the device manager when you plug it in?