I’m using these boards in a class. Students either run the software on their own Windows 10 machines, on W10 VMs on their Macs, or use remote computing and a local downloader.
For one of the students with his own Windows machine, the download step hangs. It doesn’t say “No device found”. The log window is just blank. If he tries the standalone downloader, it just permanently hangs.
Looking at the device manager, it sees two devices called “Alchitry-Au”, while my working system sees the board as an unnamed “USB Port”.
We tried to uninstall or disable those devices, but it still doesn’t work.
Any advice would be appreciated.